Booking, Collection and Delivery

COVID-19 | Preparing your vehicle for collection

A few quick and easy steps to prepare your vehicle during the COVID-19 outbreak.

Written by Sam
Updated over a week ago

What happens if my vehicle is not roadworthy?

This includes dangerous MOT defects

Written by Sam
Updated over a week ago

Can I book a SORN (Statutory Off Road Notification) vehicle in?

How to handle your car's SORN before booking a Fixter service.

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Written by Alex
Updated over a week ago

Can the garage arrange a new time with me personally?

We liaise with the servicing centre on your behalf.

Written by Sam Jones
Updated over a week ago

Do you keep my car overnight?

Only in rare cases will your car require an additional day.

Written by Sam Jones
Updated over a week ago

Can I book more than one job at the same time?

Yes, we're here to save you time.

Written by Sam Jones
Updated over a week ago

Can I book by phone?

While it's easier to book online, we do offer phone support.

Written by Sam Jones
Updated over a week ago

What are your opening hours?

When you can reach us via phone.

Written by Sam Jones
Updated over a week ago

Can I cancel or rearrange a booking?

Yes, please call us asap.

Written by Sam Jones
Updated over a week ago

Do I need to be present at the garage at any time during or after the work is done?

Let us deal with the servicing centre.

Written by Sam Jones
Updated over a week ago

Do I have to be there at collection and delivery?

Arranging pick-up and drop-off.

Written by Sam Jones
Updated over a week ago

It’s Thursday or Friday - why can’t I book my car in over the weekend?

Why we don't take bookings on Saturdays or Sundays.

Written by Sam Jones
Updated over a week ago

Can I make a booking for today or tomorrow?

How soon you can have your car serviced by Fixter.

Written by Sam Jones
Updated over a week ago

Who comes to collect my car?

We only send fully comprehensively insured drivers.

Written by Sam Jones
Updated over a week ago

Do you really come and pick my car up?

How our door-to-door process works.

Written by Sam Jones
Updated over a week ago