If you arrive on Day 1 of your adventure or prior and you’ve booked yourself a pre-night at the same hotel the adventure starts from, your airport arrival transfer will be included. Arrival transfers are private to Flash Pack and in groups depending on flight times, so you may have to wait in the airport for a short while.
However, if you’ve booked alternative pre-trip accommodation or are arriving by another mode of transport, you’ll have to arrange your own arrival transfer. That said, if you're staying at a different hotel before the trip, you’re still welcome to use the included arrival transfer to the starting hotel, and then make your own way from there to your accommodation.
Please also note: in order to secure your place on the private transfer, you’ll need to provide your flight details via your onboarding checklist in the Flash Pack app no later than 30 days of your adventure’s departure date. This deadline doesn’t apply to on-request bookings that are confirmed within 30 days of departure. You’ll get automated email reminders about this, but the team won't be chasing you. That's why it's key to get this information over in good time. If the details are provided later than 30 days pre-departure, you'll have to arrange your own arrival transfer.
A document outlining your group’s flight details, transfer meeting point, and other key FAQs will be shared in your WhatsApp group 10 days before departure. If you don’t see your flight listed and believe you should have an arrival transfer arranged, please reach out to our Customer Experience team at hello@flashpack.com to confirm.
Departure transfers are typically not included due to travelers leaving at varying times. That said, your Pack Leader will happily help arrange departure transfers for you if required.
NOTE – There are a few trip exemptions, so please do check each trip's Adventure FAQ section on the trip page for adventure-specific information.