Automatic Account Cancellation

How account maintenance works

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Written by Support
Updated over a week ago

If you have not run a job, either manually or automatically, in the last 90 days, and you are on a paid plan, Flatly will automatically cancel your plan/subscription.

This is to prevent unintended billing.

After your Free Trial (which is restarted automatically upon plan-auto-cancellation) your account (job settings, connections, etc.) is preserved for 90 days, and then automatically deleted.

After this time, you can create a new Free Trial and restart any plan you need.

Contact Flatly Support if you need assistance with the account reactivation.

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