How to Download or Access Your Course Completion Certificates in Flexebee
After finishing your courses on Flexebee, you may want to download or access your certificates of completion. Follow these steps to retrieve your certificates or resolve common issues:
Step-by-Step Guide to Download Certificates
Navigate to 'View Certificates': Log in to your Flexebee account and go to the 'View Certificates' section.
Locate Your Certificate: Find your desired certificate from the list and click on 'View Certificate' next to its name to initiate the download.
Check for Restrictions: If a certificate displays the name of an e-learning manager, you will not be able to download it directly. In this case, proceed to the next section.
Troubleshooting and Contacting Support
If you encounter issues while downloading certificates, use the following steps:
Contact Your E-Learning Manager: If the certificate download is restricted or a name is displayed under the certificate, reach out to your e-learning manager. They can provide access or additional instructions.
Reach Out to the Training Setup Company: If you do not know who your e-learning manager is, contact the company that assigned you the training. They have access to your certificates and can assist you.
Additional Tips
Ensure that all courses are completed before attempting to download a certificate, as incomplete courses will not generate a certificate.
If you are unable to determine the point of contact for your certificates (e.g., no e-learning manager is listed, or the company is unclear), default to contacting your training setup company directly for support.
By following these steps, you should be able to access your course completion certificates or resolve any issues effectively.If you have further questions about accessing your certificates, please contact your training administrator or the Flexebee support team.