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How can I update administrator or invoice email addresses in Flexebee, especially if the email field is locked?

Mantha Hills avatar
Written by Mantha Hills
Updated over 2 weeks ago

How to Update Administrator or Invoice Email Addresses in Flexebee

Flexebee allows users to manage and update key email addresses associated with their accounts. However, there may be scenarios where the edit field for these emails is locked. This article provides step-by-step guidance on how to handle such situations.

General Instructions for Updating Email Addresses

Typically, email addresses, including administrator and invoice-related contacts, can be updated directly through your Flexebee account settings. To do this:

  1. Log in to your Flexebee account.

  2. Navigate to the account settings section.

  3. Locate the email fields for the administrator or invoice contacts.

  4. Input the new email addresses.

  5. Save the changes to confirm the updates.

Updating Email Addresses When the Field is Locked

In some cases, the email field for administrator or invoice addresses may be locked, preventing direct edits. When this occurs, you will need to follow this process:

  1. Contact your designated Flexebee account manager by email or through the support portal.

  2. Provide details about the email addresses that need updating and specify the reason for the change, if applicable.

  3. Await confirmation from your account manager. They will manage the update process on your behalf and inform you once completed.

Troubleshooting and Additional Support

For further assistance or additional account management support, please reach out to Flexebee’s customer service team. They will guide you through any specific scenarios not covered in this guide.


Related Topics

  • Managing general account settings in Flexebee

  • Resetting passwords and login credentials

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