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How to Add a New User

Adding Users

Mantha Hills avatar
Written by Mantha Hills
Updated over 2 weeks ago

Click "Add User" on the left in the dark column. If you encounter issues due to space limitations, verify your user capacity in account settings or contact support for guidance on increasing space.


Enter first & last name of your learner, then you can add the email address or leave it empty and use the access code (If you have chosen the Access Code option then you will need to give them the code manually).Click submit to save your new learner. If you experience difficulties during this process, refreshing the page or contacting Flexebee support might help resolve the problem.


If you set up the new user with an email address they will receive an email with log in details.

Managing Account Space Limitations

If you find yourself unable to add more users, you may have reached the account's user limit. Check your user capacity in the account settings. To increase the limit, consider purchasing additional space or contacting Flexebee support for assistance.

Troubleshooting

For persistent technical issues:

  • Refresh the page to ensure it’s updated.

  • Reach out to Flexebee support for speedy resolution.

Following these tips can ensure smoother user management.

I hope this helps you! For more guidance, consider exploring related resources such as managing subscriptions or customizing account access levels.

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