Your subscription may not be accessible for the following reasons:

  • You're logged into a different account

  • You need to restore your purchase

  • Your internet access is weak or your device is offline

  • Your purchase was made off-app and is not being recognized

To troubleshoot, try the following:

  1. Swipe Flipd closed from running apps

  2. With a good internet connection, reopen Flipd

  3. Log out & log back into to the same account on which the purchase was made

  4. Open Flipd > Profile Settings > Restore Past Purchases

If you have tried the above and continue having trouble, please send us a message using the chat bubble on this page with your account information.

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