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What to do if you paid for a Flipd subscription but can't access premium features.

If your premium account is not working, here are possible solutions.

Written by Nordin

Your subscription may not be accessible for the following reasons:

  • You're logged into a different account

  • You need to restore your purchase

  • Your internet access is weak or your device is offline

  • Your purchase was made off-app and is not being recognized

To troubleshoot, try the following:

  1. Swipe Flipd closed from running apps

  2. With a good internet connection, reopen Flipd

  3. Log out & log back into to the same account on which the purchase was made

  4. Open Flipd > Profile Settings > Restore Past Purchases

If you have tried the above and continue having trouble, please send us a message using the chat bubble on this page with your account information.

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