Please place the Wise pad into the mount provided and plug the charging cable into the Wisepad.

Once the charging cable is plugged into the wise pad please plug the other end of the charging cable into the kiosk.

Turn on the kiosk by pressing and holding the power button for 3 seconds. The power button for the kiosk is located below the USB port.

Turn on the Wisepad by pressing and holding the power button for 3 seconds. The power button is located to the centre-right of the Wisepad.

​Navigate to: Sales Channels > Kiosks > Devices > Kiosks, then click on the linked kiosk you want to pair with the card reader. Please note that you may have multiple kiosks listed. Press the 'Card Reader Pairing Mode' button.

Once the Card Reader Pairing Mode on the kiosk has been selected.

You will be prompted to switch on the Stripe Terminal device and ensure it is within range of the Kiosk.

Enable Bluetooth on the kiosk.

Select "ok"

Follow the instructions displayed on the kiosk screen.

Once Bluetooth has been enabled, please move to the kiosk.

The kiosk will then prompt you to connect the card reader.

Press 'connect device'.

Once you have pressed 'connect device' a new screen will appear.

This screen will allow you to select the card reader you wish to connect to the kiosk.

Please ensure to match the serial number on the screen with the serial number on the back of the card reader you want to connect.

Once the correct serial number has been selected.

“Successfully connected” will appear on the screen.

Please then close down this prompt and proceed with a test payment.

The first transaction can take up to 15 minutes, the following transactions will be handled immediately.

After a successful test payment, you will be fully set up.