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How do I undo or reverse a sale?

How do I undo or reverse a sale?

Written by Shane Jordan

To undo a sale, open the sold item, tap the ⋮ (three dots) menu in the bottom bar, and select Mark as Unsold. The item returns to Listed status.

Step-by-Step

undo a sale

  1. Find the item in your Sold items (use the status filter)

  2. Tap the item to open its details

  3. Tap the ⋮ (three dots) menu in the bottom bar

  4. Select Mark as Unsold

The item returns to Listed status and the sale is removed from your reports.

Good to Know

  • Undoing a sale also reverses the profit calculation and updates your reports

  • Use this for returns, canceled orders, or if you recorded a sale by mistake

  • The item keeps its listing details (platform, price) after undoing

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