If you've recently made changes to your Wi-Fi settings such as your Wi-Fi router's SSID or password, you will need to pair your device to the new Wi-Fi settings to restore the pairing of your device and home Wi-Fi network.
To change your Wi-Fi settings, go to the Systems Settings on your Flo by Moen app and follow the steps after selecting Change Network Settings under your Device Settings.
Contact support@meetflo.com for assistance.