Skip to main content
Missing accounts

why are one/some of my accounting codes missing?

Jane Gilhooly avatar
Written by Jane Gilhooly
Updated over 2 months ago

When Float imports data from your accounting platform any accounts that contain transactions will automatically be added into the cash flow table.

Any accounts that don’t have values (empty) are stored within the 'Personalise Accounts' section, under the View options dropdown, where they can be manually added into the main cash flow table.

If an account isn’t in the cash flow and has a new transaction assigned to it in your accounting platform, it will automatically be added into the cash flow on the next sync.

To manually add in one of these accounts, simply select 'Personalise Accounts' and hit the ‘Add account’ option. Here you will be shown a list of all the available accounts from your accounting platform that can be added to the cash flow.

Once added, the new account can be assigned to a group and budgeted against in the same way as an account with a value.

Did this answer your question?