First, we are so sorry to hear that you're in this position. It's a tough place to be and we understand how difficult it is. Sometimes unexpected circumstances arise or things get held up.
We want you to know we do not report Floats to the credit bureaus and won’t hire debt collectors to obtain repayment. You did, however, agree to repay your Float when you requested it, and it is our expectation that you will do so as soon as you are able.
If you are having technical difficulties repaying, please submit a Support ticket.