At Flock Social, we strive to provide a seamless and transparent experience for all our clients. To ensure clarity, the following outlines our cancellation policy.
❌ Cancellation Policy
Once the 7-day free trial ends, the subscription will automatically convert to an active, paid subscription.
Clients can cancel their free trial or active subscription at any time directly from their dashboard via the Settings tab. If assistance is needed, our Support Team is available 24/7 and can be reached through one of the following options:
💬 Live Chat: Accessible via the client’s Dashboard and official Website.
📧 Email: Contact our Support Team via email at team@flocksocial.com
Clients should include their account information (e.g., registered email) when requesting a cancellation to ensure the process is completed promptly.
⚠️ Important Notes
Cancellation Requests: Must be initiated before the next billing cycle to avoid additional charges.
Confirmation: After cancellation has been processed, the client will receive a confirmation email. The subscription will remain active until the end of the current billing cycle unless otherwise specified.
💲 Refund Policy
Refunds, if applicable, are subject to the terms outlined in Flock Social's Refund Policy, which can be found on our website.
🕐 Support Availability
Our Support Team is available 24/7 to ensure all cancellation requests are handled quickly and efficiently.
Clients can contact us via:
💬 Live Chat on the Dashboard and official Flock Social Website
📧 Email: team@flocksocial.com