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How to View Payments and Manage Accounts in Your Merchant Portal

Learn how to view and filter your payments, open a payout batch, and add merchant or bank accounts from your Floorzap Payments Merchant Portal.


Viewing Your Payments

View the payments processed through your Floorzap Payments account from the Merchant Portal dashboard.

  1. Log in to your Merchant Portal and go to the dashboard.

  2. The dashboard shows an overview of your transactions.

  3. To find your payments, go to the section labeled Latest Payments.

  4. All of your payments are listed here. Declined payments and disputes are found under Transactions in the Finance section.

Filtering Payments by Date

Narrow the payments list in your Merchant Portal to a specific date or date range.

  1. Use the filter option to view transactions from a specific date.

  2. You can also choose a date range such as the last 7 days, the last 30 days, or the current month.

Viewing a Payout Batch

See the individual payments included in a specific payout deposit from your Merchant Portal.

  1. To view a specific batch of payouts, click the batch ID.

Adding Another Merchant Account

You can run more than one Floorzap Payments merchant account under a single Merchant Portal login and switch between them.

You can have more than one Floorzap Payments merchant account under a single Merchant Portal login, and switch between them from the Merchant Accounts screen. Each additional account requires its own approved application, and its business name must be different from any merchant account already tied to your email address — a matching business name will block the new application.

  1. To add another merchant account, go to Merchant Accounts.

Adding a Bank Account

Add a bank account to your Merchant Portal to receive Floorzap Payments payouts.

  1. To add a bank account, click Manage Bank Accounts, then Add Bank Account, and fill out the required information.

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