How Net Deposit Works
With Net Deposit, Floorzap Payments deducts your processing fee from each transaction before sending the funds to your bank, so your bank deposit is always slightly less than the amount you charged your customer.
The formula is: Net Deposit = Transaction Amount − Processing Fee
This differs from a Gross Deposit model, where the full transaction amount is deposited and fees are billed to you separately (for example, as a monthly statement charge). With Floorzap Payments there are no surprise fee invoices — every payout is already net of fees.
Card and ACH Payment Scenarios
These examples show how the processing fee is deducted and what lands in your bank for a credit card payment versus an ACH (bank transfer) payment.
Credit Card Payment
A customer pays a $1,500.00 invoice by credit card.
Amount | |
Transaction Amount | $1,500.00 |
Processing Fee (2.9% + $0.30) | − $43.80 |
Net Deposit to Your Bank | $1,456.20 |
Fee calculation: ($1,500 × 0.029) + $0.30 = $43.80
ACH (Bank Transfer) Payment
A customer pays a $1,500.00 invoice via ACH bank transfer.
Amount | |
Transaction Amount | $1,500.00 |
Processing Fee (1.0%) | − $15.00 |
Net Deposit to Your Bank | $1,485.00 |
Fee calculation: $1,500 × 0.01 = $15.00
How Fees Appear in Your Payout Report
Because fees are deducted per transaction before the payout is batched, your Floorzap Payments Payout Report shows both the gross transaction amount and the net amount deposited. You'll see a fee line for each transaction, so you always have full visibility into what was deducted.
To review your transaction-level fees, navigate to Transactions → Payments and select the relevant transaction. Each transaction row displays:
Authorized Amount — what the customer paid
Transaction Fee — the amount deducted
Net Amount After Fees — what was included in your bank deposit
Surcharge — if applicable and enabled, shown as a separate line item
If the total of your net transaction amounts doesn't exactly match your bank deposit, check whether multiple transactions were batched into a single payout. Floorzap may group several transactions into one deposit.
Navigate to View Transactions in your Floorzap Payments Payout Report for more detail.
Frequently Asked Questions
Why does my bank deposit not match the total amount I charged customers?
This is expected and normal. The difference between what you charged and what you received is your processing fee. You can verify the exact fee for each transaction within the payout breakdown.
Is there a monthly fee for using Floorzap Payments?
For questions about account-level fees or your specific plan, please contact Floorzap Support.
Can I pass the processing fee on to my customers?
Yes, Floorzap Payments supports credit card surcharging, which lets you offset processing costs by applying a surcharge to credit card payments. This is subject to legal requirements that vary by state. If your state permits surcharging and you'd like to enable it on your Floorzap subscription, see the Credit Card Surcharging Guide. See the Credit Card Surcharging Rules & Regulations for the legal practices and guidelines Floorzap Payments adheres to.