QuickBooks rejects a bill sync when the bill's date falls before the books-closing date in your QuickBooks account — QuickBooks does not allow posting to a closed period. Floorzap sets the bill date based on the following priority order: Received Date → Payment Date → Current Date.
Identifying the Error
After attempting to sync a bill to QuickBooks, review the error message. An error reading "The account period has closed" means the bill's date falls before your books-closing date in QuickBooks.
Resolving the Error
There are two ways to resolve this. Choose the option that best fits your situation.
Open the closed accounting period in QuickBooks. Log in to QuickBooks Online, go to Settings > Advanced, and adjust the books-closing date to allow the bill's date range. Once updated, return to Floorzap and retry the sync.
Update the bill's date in Floorzap. Edit the bill and change the received date to a date after your QuickBooks books-closing date, then save and retry the sync.
