In Floorzap, every invoice can go through one or more revisions before it's completed. Each time an invoice is reset or cancelled and reissued, a new contract version is automatically generated and sent to the customer for signing. The contract tied to a completed invoice always reflects the most recently agreed-upon terms — not an outdated version from earlier in the process.
Note: Seeing a different contract on a signed invoice is intentional behavior and is not a system error. It means the invoice was revised after it was originally signed.
Why This Happens
Here's what typically occurs during a revision cycle:
The original invoice is sent and the customer signs the contract.
The invoice is reset or cancelled to make corrections — such as pricing, terms, or line items.
A revised invoice is issued and a new contract is sent to the customer.
The customer signs the updated contract.
The completed invoice is tied to this most recent, revised contract.
Viewing All Contract Versions
All versions of a signed contract are accessible in one place. Go to Invoice Actions → View/Upload Invoice Documents. Each document is timestamped so you can see exactly when it was signed.
Which Contract Is Current?
The contract associated with the invoice's final completion date is always the binding version. If you're unsure which contract is current, refer to the one tied to the invoice's most recent completion status. The original signed contract — if one exists from an earlier version — will also remain accessible here for your records.
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