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Florence Academy
FAQs about all things learning, certificates and Academy
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Getting your organisation set up on Florence Academy
Florence Academy feature: Document upload
What is Florence Academy Match?
Who creates the learning content on Florence Academy?
How can Academy help keep my staff compliant?
Unable to validate a certificate
Can you validate a certificate?
Do courses meet the CSTF requirements?
Do your courses meet requirements in England, Wales, Scotland, and Northern Ireland?
Can I request courses?
Can we host Florence Academy courses on our LMS?
Can we create our own courses on Florence Academy?
Do you offer in-person training?
Florence Academy content disclaimer
What is my 'Matrix' view?
How to add new users
Can I find a permanent job through Florence Academy?
How long do Florence Academy certificates last?
What is the Florence Academy portfolio?
What is the refund policy for Florence Academy?
Are Florence Academy certificates accredited?
Will Academy help me get a job?
What are collections?
Can I work for Florence after I take all of the courses?
Will Academy help me get a visa?
Do certificates expire?
Will any care home accept my certificates?
Do Florence certificates only work in the U.K.?
How can I edit my personal details?
How to pay for Academy certificates
How much does Academy cost?
How to refer a friend to Florence Academy
How can I download my certificates from Florence Academy?
How can I validate my certificate?
Can I change my name on my certificate?