If you need a shift filled urgently, call us on 647-247-4916. If no one answers, leave a message including:
Your name
Your organization's name
The best phone number and extension to call you back
The role and time of the shift you need filled
As soon as we receive your message, we'll start working on the shift and will get back to you with an update via phone call.
For anything that isn't urgent, email partners.ca@florenceapp.com. That's the best route for questions about invoices, timesheets, your account, or adding users.
Some things you can do yourself in the dashboard without contacting us: post a shift, approve or decline applications, cancel a shift, move a shift to a different unit, and rate a worker after a shift.
One thing you can't do yourself is change the time of a shift once it's posted. Call or email us and we'll do it for you.