You can't change the time of a shift yourself once it's posted. Our team does it for you.
If it's urgent, call us on 647-247-4916.
If it can wait a few hours, email partners.ca@florenceapp.com. We'll make the change and confirm it back to you.
Either way, tell us the location, the date, the times currently on the shift, and the new times you need. That's everything we need to make the change without coming back to you.
If a worker has already been approved for the shift, please bear in mind they agreed to the original hours, so the new time may not suit them. We'll contact them and let you know either way. If they can't make it, we'll reopen the shift and look for someone else.
You can move a shift to a different unit yourself in the dashboard. It's only the times that need to come through us.