How Do I Redeem and Ship Vaulted Items from Drip Shop Live?
Vaulted items, such as cards purchased or stored through Drip Shop Live, must be redeemed to initiate physical shipping to your address. Below is a step-by-step guide and troubleshooting tips to ensure your items are delivered smoothly.
Steps to Redeem and Ship Vaulted Items
Via the Web Version
Log in to your Drip Shop Live account.
Navigate to your Profile menu and scroll down to "Retrieve items".
Locate the item(s) you wish to ship.
Click Add to claim next to each item.
Select Redeem selected items.
Review and confirm your shipping address.
Pay any applicable fees (if required) to complete the checkout process.
Once you’ve completed the redemption process, your items will be queued for physical shipping. You can expect the seller to ship your item(s) within three business days. After shipping, a tracking link will appear in your order details.
Troubleshooting Delayed Shipping
My item hasn’t shipped yet: Ensure you have completed the redemption process as outlined above. Shipping cannot proceed until the item is claimed through your account’s Redemptions section.
No tracking link available: If the seller has not shipped your items after three business days, contact Drip Shop Live support for assistance. Include your order details in your query for faster resolution.
Additional Notes
Always ensure your shipping address is accurate and complete before confirming redemption.
Fees, if applicable, must be paid during checkout to finalize the process.
By following these steps and tips, you can seamlessly redeem and ship vaulted items purchased through Drip Shop Live.