Skip to main content

Crypto Deposit not credited?

Experiencing a delay with your crypto deposit on Flush.com? Here's a breakdown of common reasons and steps you can take.

Toto avatar
Written by Toto
Updated over a year ago

Why Is My Crypto Deposit Taking Time?

We know it's disconcerting when your crypto doesn't reflect in your account as quickly as anticipated. Here's why that might be:

Network Traffic Jams

Like rush hour in the city, the blockchain network can get congested too. Such congestion means your transaction might have to wait its turn. The duration of these waits can vary from moments to hours, depending on the crypto type and the network's state.

Fee Skimping

Cryptocurrencies often need a transaction fee for successful processing. If you've gone a bit stingy on this fee, the network might sideline your transaction, resulting in a slower confirmation time.

Slip-Ups with Addresses or Tags

Mistakes happen. If you mistakenly used the wrong wallet address or forgot to include the necessary tag or identifier, your crypto could be floating in limbo. Always cross-check these details before hitting 'send'.

How Do I Check the Status?

For a real-time update, navigate on Flush.com: Transactions > Deposits.

Still No Luck?

If a fair amount of time has passed and your deposit remains MIA, please contact our customer support. We're always here to help, track down your funds, and ensure your gaming remains uninterrupted.

Did this answer your question?