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Why can't I login to Flux?

Troubleshooting for account creation and login issues.

Lance Cassidy avatar
Written by Lance Cassidy
Updated over 3 years ago

Apologies to any of you who have had trouble creating an account or logging into Flux. We've had some issues with ad-blockers interfering with our signup process. This will also fix the issue where you click "Sign in" from the homepage and you never get to a login page and get kicked back to the homepage.

We'd recommend doing these steps from a desktop browser instead of mobile.

First, open an incognito tab, go to www.flux.ai/signup, and try creating a new account, even if you think you might already have one.

Alternatively, you can also selectively clear your cache and try creating an account again as follows:

If that doesn't work and you get a "Your email is already taken" then that means you already have an account. Great! Try opening an incognito tab and signing in at www.flux.ai/signin or after clearing your cache using the steps above.

If that doesn't work then try creating an account at www2.flux.ai/signup or logging in at www2.flux.ai/signin.

If that doesn't work then please reach out to us in the chat or in our Slack Community.

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