We are aware of a technical issue that is affecting the creation of virtual cards for some of our customers. Some users may receive a message on their app reading "Oops, we can't offer you a payment plan at this time"
Our technical team is actively working to resolve this issue as soon as possible. The root cause of the problem is being investigated and we are committed to restoring normal service as soon as we can.
We will continue to provide updates through our support channels and app, and we appreciate your continued support.
In the meantime, we apologise for any inconvenience this may cause and thank you for your patience and understanding.