The Flytedesk Ads Platform is designed to be intentional with communication, ensuring you stay informed about all of your national campaigns from us.
There are two types of notifications you will receive from our platform:
1. The Daily Digest
Every Monday–Friday at 10:30 AM MST, you will receive a consolidated email digest. This is the primary "pulse" for your account and captures critical action items, including:
New Bookings: Notification of newly scheduled ads.
Creative Updates: Alerts when creative assets have been uploaded and are ready for review.
Verification Alerts: Reminders for overdue proof of performance or notifications regarding rejected verifications.
2. Immediate Notifications
To ensure urgent items are handled in real-time, the platform bypasses the digest and sends an immediate individual notification for Direct Comments.
If a Flytedesk team member leaves a specific comment on an ad or property, you are notified instantly. We also have a Recent Messages filter that allows you to see any unread messages submitted via the flytedesk team in the past 24 hours.
Pro Tip
You can use your Filters on your Ads tab to view your most Recent Flytedesk Messages:
This filter allows you to view your recent messages from the last 24 hours.