At the end of a national campaign, we require you to review and verify your billing statement to ensure all information is accurate before we disburse payment.
What is a billing statement?
A billing statement, previously called an invoice, is the record of what Flytedesk owes you for a given period. It lists every ad that ran during that period, the quantity of ads verified, and the net revenue you earned. It also lists any non-ad expenses (i.e., reimbursements) and applicable discounts (i.e., balances applied through the Flytedesk Newsrack Initiative).
Viewing your billing history and individual statements
Log in to your Flytedesk account.
In the left-hand navigation menu, click on Billing Statements.
Navigating the Billing Statements tab
The Billing Statements tab displays a complete history of all issued statements.
On each line item, you will see:
Billing Statement ID: The unique identification number for each statement (e.g., B-02347 or I-40817). Click any ID link to open its full detail view.
Status: Current payment status (e.g., Paid, Billed, Scheduled).
Issue Date: The date the statement was generated.
Billing Period: The date range covered by the statement.
Ads & Campaigns: The number of individual ads and campaigns included in that statement period.
Amount: The total net payment amount for that billing statement including credits & reimbursements
Tip: Use the left sidebar filters to quickly locate your billing statement.
What each statement status means
Status | What it means |
Pending Approval | Default initial state. Statement is published and requires publisher approval. |
Billed | Statement is finalized & approved. |
Scheduled | Payment has been scheduled and will be sent to your organization on the due date (by paper check or ACH). |
Paid | Payment is complete. |
Voided | The billing statement will no longer be paid. |
Navigating your Billing Statement
Clicking an individual statement ID opens the Billing Statement detail page, which breaks down earnings line by line per ad.
At the top of the billing statement, you can see:
Statement Details: Displays the Statement #(ID), Issue Date, Billing Period, Payment Terms (e.g., Net 60), and Payment Due Date.
Contact Information: Details the addresses and contacts for both flytedesk and your organization.
Right below this section, you can see each ad as a single line item:
Campaign & Ad ID: Displays the campaign name (e.g., Gemini Campaign I Finals S26) and the specific Ad ID (e.g., A-1021397).
Ad Type: The product type and location for each verified ad (e.g., michigandaily.com | Website Sticky Bottom)
Run Dates: The date(s) that the ad ran on.
Quantity: The total amount of verified media for each corresponding line item (e.g., total impressions for website ads or total number of posters)
Revenue: The net amount earned for each verified ad.
Note : A 20% commission is automatically applied to each ad line item on the statement prior to calculating the subtotal and total payout.
Please review each detail carefully before reporting an issue or approving the billing statement.
Approving your Billing Statement
If your billing statement looks correct, please approve your billing statement by clicking “Approve” in the top right corner of your statement.
Payment cannot be released without your approval on the Billing Statement. Once the statement is approved, the status will change to “Billed,” and payment will be on its way to your organization shortly.
Reporting an issue with your Billing Statement
If an issue is found with your billing statement (i.e., incorrect rate, changed billing address, ad is missing), click “Report an issue” at the top of the statement, leave a comment for our team, and hit submit.
Our team will review the report and follow up promptly with a new billing statement if needed.
Got questions about your billing statements? Email pubdev-team@flytedesk.com.