We automatically detect duplicate contacts in your workspace, so that you can keep a clean database of contacts.
We detect your duplicate contacts based on their name (first name, last name), email, phone number and URL. We either merge them automatically or suggest them in the Duplicates view for review.
1. Auto-merge
When importing your contacts from one or several sources (gmail, file import, Zapier, extension...), we automatically detect and merge exact match duplicate contacts, so you don't have to.
We've based our algorithms on the exact match of the following fields:
first name + last name + email,
or first name + last name + phone number,
or first name + last name + URL (only if it is a personal LinkedIn link)
2. Suggested merge
When found duplicates are not an exact match, we suggest them in a view called "Duplicates". Our algorithm compares First Names, Last Names, Emails, URLs and Phone numbers to identify potential duplicates.
The "Duplicates" view will only appear, if duplicates are detected. We don't merge these contacts automatically, so you can review them one by one to merge them or click 'merge all' to merge all at once.
For each group of duplicates, you'll see the following data on the duplicated contacts: full name, emails, phone numbers, URLs and companies. We also tell you for each group of duplicate the reason why they were detected as duplicates (for instance the reason could be full name is a match).
On the merged contact (on the right side), we automatically add all the data from these duplicates. On the merged contact, you can select which emails, companies & phone numbers you want to keep on the final contact. And for multiple values, you can select which one will be the primary value (with the star icon).
If a group of duplicates is not relevant, you can click on 'Don't merge'.
3. Manual merge
You can also select two or more contacts to merge them manually, either from a group or from the Search.
