App creation is available for admins only. You can add an app from the "Administration" menu. 

Click on the "+ Add App" button. 

A pop-up will appear allowing you to enter your basic app settings. 

If you synchronize FollowAnalytics with your store accounts, you do not need to add the prod mobile apps. Those will automatically be created. Though you still need to fill the app settings.

Note :
For web apps you will be asked to fill an app domain. Only fill in one app domain! You will be able to set all the others later.
For instance if one of my website's URL is my app domain will be

Note :
For web apps you will be asked to fill in a package name. The package name can be anything as long as in the SDK initialization code the package name is strictly the same as the value entered here.


Common app settings 

QA app 

In the "Application Details" you can set your app to QA if applicable.

This switch button only impacts the FollowAnalytics platform UI to help you easily identify which of your apps is QA.

App push limitation

In the "Application Details" you can set a limit to the number of push notifications to be sent to a user. This limit does not apply to transactional push notifications. As they are highly personalized, they will enhance the user's experience and are thus not counted towards the push limit.

This setting helps you manage marketing pressure (aka "spam"). 

API Key 

Set your API key in the "Manage API Keys" menu. 

1 - Click on the button

2 - Set your API key (one is automatically suggested but you can edit it if needed)
We recommend to use the same API Key for the same app (for all Prod, QA and Dev versions).

3 - Your API Key is Active! Only set one active API Key per app

GDPR settings

You will be asked to enter an email address to which you wish to forward all your users GDPR-related requests (data deletion, request my data...).
If you do not wish to parse emails to handle those requests, you can use our API.

Android app settings

Enter your FCM Key in the "Application Details" menu. 

This is mandatory if you wish to send push notifications on your Android app (for SDK 6.0 and above)


iOS app settings

In the "Manage Push Certificates" menu you will be asked to upload a valid .p12 push certificate for your app (with the password associated). This push certificate will have to generated with a prod provisioning profil in order to work. 

This is mandatory to be able to send push notifications on your iOS app regardless of the SDK version used in your app.
Once your certificate is uploaded check the expiration date.

Important: try to send yourself a push (on one of the registered devices) in order to check the certificate is working properly. 

Web app settings

For web apps you need to enter all your app domains one by one.
You can add app domains by using the "+ Add new domain" button.

For instance if one of my website's URL is my app domain will be

For dev apps it is also important to enter local app domains (ie : localhost) , otherwise the developers will get an error on initialization of the SDK.

If you have any question about how to add an app, please leave us a message and we will answer you as soon as possible.

Thank you for reading 

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