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Common Issues and Questions

Check our platform status
Why can't I retrieve my device ID?
What is opt-out analytics?
What is a session?
What is an active user?
What is the device ID used by FollowAnalytics?
What is the definition of stickiness?
What is the difference between Events and Attributes?
Is FollowAnalytics real-time?
Logging best practices
Does FollowAnalytics collect the IDFA and IFA?
Can I use deep-linking to open a mail or phone app?