You can share your feedback by reviewing the product on our online store. Scroll to the Add a review section at the bottom of the product page, select the number of stars, write your review, and click Submit. You can also send your feedback or product request to our customer service via chat or email. We’d love to hear what you think about our products!
Did our product not meet your expectations?
If you noticed something unusual about a product, please inform our customer service with the following details: the product name, weight (if the product is available in multiple package sizes), the batch number or date (starting with the letter L), and a detailed description of the issue. This will help us investigate the matter as quickly as possible. Please keep the product until our customer service provides further instructions.