Claims work the same way as returns or exchanges. Just fill out the claim form which you can find HERE and send the goods to: Footshop Sklad, U tabulky 3020, hala X, 193 00 Prague 20, Czech Republic. You will get the answer within 30 days of receipt of the package. We will inform you about everything by e-mail. If your claim is accepted, you can choose between a new product, a voucher, or a refund. More info can be found HERE

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