We have 14 days to refund you from the day you inform us about returning the order or from the day we receive the order at our central warehouse. We try to process refunds as soon as we receive packages at our central warehouse.
If you've paid by card/ PayPal, you will receive the refund almost immediately. If you've paid with bank transfer/ cash on delivery, only our finance dept. can refund you so they will need a few extra days to do so.
We will send you an email when we receive the goods back and when we send you a refund.
If you want it more official, if the Buyer exercises the right of withdrawal pursuant to the article 8.2 of these Terms and Conditions, the Vendor shall reimburse all sums received from the Buyer relating to the Product no later than 14 (fourteen) calendar days after having been informed of the Buyer´s decision to withdraw from the Sales Contract.