To adjust the volume on the web player:
Hover the cursor over the video you are currently watching to make the video controls visible.
On the bottom left, you should see volume controls.
To control how high or low the volume is, hover the cursor over the volume bar and click the left side to lower the volume or the right side to raise the volume.
If you’d like to mute the video entirely, move the slider to the left. Click again to unmute.
Search the Help Center to find answers or, if you're still having trouble, contact us.