Bluehost.com make it difficult to connect your domain name if you no longer have their 'web hosting' plan (which is not required when you have a Format portfolio site).
You may want to consider transferring your domain name, but contact us first to check.
Format Domain Settings
From your left sidebar navigate to 'Settings'
Click 'Domain and Email'
Scroll dow to Format Address
Enter your unique website domain name this is known as your Format address
The Website Domain will show your Format address
Click 'Connect Your Domain' enter your existing registered domain name (replace yourdomain.com with your actual custom domain name)
Sign in to BlueHost.com
Sign in to your Bluehost.com account.
Select Permanent (301)
Select You domain name
Redirects to http://www followed by your domain name
Select 'Do Not Redirect www.'
Click Add this redirect
DNS Zone Editor
Click 'DNS Zone Editor' from the top menu.
Under CNAME (Alias) edit:
Host Record: www
Points to: mysite.format.com (replace mysite with your unique Format Address)
You can now log out of Bluehost.
Check Your Domain Connection
Changes to your registrar's site are not instant! They can take up to 48 hours to take full effect (however, it usually takes a few hours).
It's best to check your connection after one day.
You will know that your domain connection is working when you enter yourdomain.com and your Format site loads with
https://www.yourdomain.com in the address bar.
Be sure to check that www comes up in the address bar.
Still have questions? Reach us on our live chat or email us at email@example.com We’re here to help!!