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Requesting Hi-Res Media Only
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Written by Michel Velasco
Updated over 3 months ago

To request the contributor uploads Hi-Res Media only (this option bypasses the Lo-Res upload, review and ordering step and essentially means you will acquire everything the contributor provides as Hi-Res) click the ’Send Request’ button and choose the Hi-Res Media option in the Send Request modal. Optionally enter some instructions that will be sent in the request email to the contributor, e.g. Please upload the portrait format assets from the shoot only.

Once you have written any instructions and clicked the blue ’Send’ button in the request modal you will see a success notification confirming that a request email has been sent to the contributor.

When you choose to request Hi-Res Media only, the original location folders will be removed as they will no longer be required for receiving Lo-Res Media. And only the ‘Hi-Res Media’ folder will be displayed awaiting media uploads from the contributor. Also the upload screen that the contributor will see for Hi-Res only requests will be different (we will cover that later).

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