If you have forgotten your Forsyth Barr web account password please follow these steps to set a new one:

  1. Select [Sign in] and click the [Forgotten password] link.

2. Enter the username email of the web account you'd like to access.

3. We will confirm we've sent a reset password to your email.

Note: if you don't receive the email within 10 minutes please check the correct email address was used. Also check your 'spam' or 'junk' folder.

4. Click the link in the email to reset your password.

5. You will now be asked to set a new password and confirm it. This password will need to be at least 8 characters long and made up with at least 1 uppercase letter, 1 lowercase letter and 1 digit.

6. Once confirmed you will now be able to log-in with your username email and new password.

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