💬 Need Help with Your Order?
Please reply to the email you received with your purchased item and we will be able to help you promptly. For any other questions not related to the order, write to the online chat.

⏱️ Delivery Delays
Please allow the standard delivery time for your item. If you haven't received it within 24 hours, contact our support team. We can provide compensation for the inconvenience or issue a refund.

⚠️ Report Order Issues Immediately
If you encounter any issues with your order, contact our support team right away. If there’s been an error, we will work quickly to resolve it.

⏳ Resolution Time
The time to resolve an issue depends on its complexity but generally takes no more than 30 minutes. We’ll either provide a replacement item or process a refund.

🎁 Compensation for Inconveniences
For significant inconveniences, we may offer full or partial compensation in the form of a refund or a coupon for future purchases.