The quickest way to tell — look at your screen right now
The Web and Classic versions look noticeably different. Here's what to look for:
Web versions (RoutingBox Web and MedBatch Web)
Your menus are on the left side of the screen in a vertical sidebar
The home screen shows a dashboard with charts and graphs when you first log in
The interface is colorful — RoutingBox Web has a red header and left-side menu; MedBatch Web has a blue header and left-side menu
You're viewing it inside a browser (Chrome, Edge, Firefox, etc.) and there is an address bar at the top of your screen
Classic versions (RoutingBox Classic and MedBatch Classic)
Your menus are across the top of the application in a horizontal header bar — not on the side
The interface is a simple gray color — there is no red, blue, or colorful sidebar
There is no browser address bar — the program fills its own window
You opened it by double-clicking an icon on your Windows desktop or taskbar
Quick visual check: Look at where your menus are. Side menu with color = Web. Gray top menu bar = Desktop. That's usually all you need.
RoutingBox Web
You're using RoutingBox Web if:
You access RoutingBox by going to app.routingbox.com in a browser
You see a red header and a red left-side navigation menu
Your home screen shows a dashboard with charts and graphs
There is no RoutingBox icon on your desktop or taskbar — you open it like a website
RoutingBox Classic
You're using RoutingBox Classic if:
You open RoutingBox by double-clicking an icon on your Windows desktop or taskbar
The menus are in a gray horizontal bar across the top of the application
There is no colorful sidebar — the program has a simple gray appearance
The program opens as a standalone application — not inside a browser
MedBatch Web
You're using MedBatch Web if:
You access MedBatch through a browser (your account manager can confirm the exact URL if needed)
You see a blue header and a blue left-side navigation menu
Your home screen shows a dashboard with charts and graphs
There is no MedBatch icon on your desktop — you open it like a website
MedBatch Classic
You're using MedBatch Classicif:
You open MedBatch by double-clicking an icon on your Windows desktop or taskbar
The menus are in a gray horizontal bar across the top of the application
There is no colorful sidebar — the program has a simple gray appearance
The program opens as a standalone application — not inside a browser
Why does this matter?
The features in the Web and Classic versions are mostly the same, but the menus, button locations, and steps to complete tasks are different between the two. If you're following steps from an article and something doesn't look right on your screen, it's usually because the article is written for the other version.
Once you know which version you're on, let us know and we'll point you to the right article.
Still not sure? No problem — just describe what color your menus are, or tell us whether you see a side menu or a top menu, and we'll confirm which version you're on.