What is Trip Viewer?
Trip Viewer is a configurable table view in RoutingBox that allows you to browse, filter, and export trip data based on your specific needs. Unlike standard canned reports, Trip Viewer puts you in control of what information is displayed and how it is organized — making it a flexible tool for day-to-day trip lookups as well as more detailed data review and reporting.
Trip Viewer is available in both the Web and Classic versions of RoutingBox. This article focuses on the Web version, accessible at app.routingbox.com.
Getting to Trip Viewer
From the main navigation, go to Scheduling → Trip Viewer.
Configuring Your View
Trip Viewer allows you to customize both the filters and columns displayed in your table.
Filters Use the filter panel to narrow down the trips displayed based on criteria such as date range, trip status, driver, vehicle, or other available fields. As with other screens in RoutingBox, filters are a common reason data may appear missing — if you are not seeing trips you expect, review your active filters before assuming a data issue. For example, you can filter trips by statuses such as Completed, Cancelled, or No-Show to focus on specific types of trip data.
Columns You can add, remove, and reorder columns to display only the data points relevant to your needs. This allows you to tailor the table to match the information you are looking for without sorting through unnecessary fields. Use the "Change Columns" option to easily select and organize the columns you want to display.
Saving Your Configuration
Once you have set up a filter and column configuration that works for you, Trip Viewer allows you to save it as a named view. This means you do not need to reconfigure your preferences each time you return — simply select your saved view from the available options and your table will load with your preferred settings applied.
This is especially useful if different members of your team need different views of the same trip data, as each user can maintain their own saved configurations.
Exporting Trip Data
Trip Viewer supports exporting your current table view to a CSV file. The export will reflect the columns and filters currently applied, so configure your view before exporting to ensure the output contains exactly what you need. This ensures that the exported file mirrors the on-screen data, including all selected columns and applied filters.
To export, apply your desired filters and columns, then select the download option in the lower left of the grid to download your CSV. If the exported file does not include trip statuses, revisit the "Change Columns" option to confirm that the "Trip Status" column is selected. Reapply your filters and download the report again. The download button is green and located at the bottom of the Trip Viewer.
When to Use Trip Viewer vs. Standard Reports
Use standard reports when you need a predefined summary of trip data in a consistent format.
Use Trip Viewer when you need to:
Look up specific trips using custom filter combinations
View trip data with a specific set of columns not available in standard reports
Export a customized dataset for use outside of RoutingBox
Save and reuse a personalized data view across sessions
Editing a Trip from Trip Viewer
Trip Viewer allows you to navigate directly to a trip record to make edits. To do this, locate the trip in your Trip Viewer table and click the Trip ID. This will open the full trip record where changes can be made. There is no edit button on the trip line itself — the Trip ID is the entry point for accessing and editing a trip record from Trip Viewer.
Trip Viewer also allows you to perform bulk edits to certain fields. To do this, click the Edit Trips button in the upper left of the screen. Then, click the checkboxes of the trips you would like to edit. Once selected, you can adjust the Field and Value dropdowns near the top of the screen to select which Field you would like to edit and select which value you'd like to update the Field to. Once properly set, click the Save Trips button to apply the bulk edit to the selected trips.