Meet Scout: Seminole County’s New On-Demand Ride Service (Powered by Freebee)
Getting around Seminole County just got easier. Scout is Seminole County’s new on-demand rideshare service, powered by Freebee. It’s simple, affordable, and designed to take you where you need to go, on your schedule.
How It Works
No fixed routes or stops: You choose your pickup and drop-off location.
Book a ride:
Download the Ride Freebee app (iOS or Android).
Enter your payment info.
Set pickup + destination, review fare and wait time, and confirm.
Track your driver in real-time.
No smartphone? Call (407) 665-RIDE (7433) to request a ride.
Service Hours:
Monday–Friday: 5 AM – 9 PM
Saturday: 6 AM – 10 PM
Sunday: 6 AM – 8 PM
Where Scout Operates
Scout covers five service zones across Seminole County:
Monroe (Sanford)
Lake Mary
Howell (Winter Springs/Casselberry)
Brantley (Altamonte/Longwood)
Econ (Oviedo)
Fares
Scout uses zone-based pricing:
Trip Type | Fare |
Within the same zone | $4 |
Crossing 1 zone | $7 |
Crossing 2 zones | $10 |
Crossing 3+ zones | $14 |
Peak Hour Surcharge: $1 extra (6–9 AM & 4–7 PM).
App Discount: Book through the Ride Freebee app and save 50¢ on every ride.
Discounts & Special Rates
We’re committed to keeping Scout affordable for all riders.
Rider Category | Discount | How to Apply |
Seniors (65+) | 50% off | Upload ID in the Ride Freebee app |
Students | 50% off | Upload student ID in the Freebee app |
Income-Eligible Riders | 50% off | Apply through certification form |
LYNX Access Plus / Riders with Disabilities | $1 per trip | Email proof (ADA/Medicare card) to scout@ridefreebee.com |
SunRail Connections | $2 rides | For trips to/from SunRail stations |
Accessibility
Wheelchair-accessible vehicles available (request directly in the app).
Service animals always welcome.
Strollers, mobility devices, and bicycles are supported.
FAQs
How long will I wait?
Scout aims to keep wait times under 30 minutes.
Do I need a child safety seat?
Yes. Riders must provide and secure their own child seats/boosters as required by Florida law. Scout will provide booster seats for passengers who meet the legal criteria.
Can I schedule in advance?
No, Scout is fully on-demand. Request when you’re ready to ride.
Can I request a refund?
In the event that a ride is canceled and not completed, our system will automatically issue a refund for the full cost of the trip. Refunds typically take 5–10 business days to appear on your bank or credit card statement, depending on your financial institution’s processing times.
If you believe you were charged for a ride that was not completed in error, please contact our support team at ridefreebee.com/contact. Our team will review your case promptly to ensure the appropriate action is taken.
Ready to Ride?
Download the Ride Freebee app today or call (407) 665-RIDE (7433) to book your first trip.
👉 Learn more at scoutseminolefl.com