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Why Is My Withdrawal Pending on Freecash?

Most Freecash withdrawal methods take up to 30 minutes to be processed, but with bank transfers it can take up to 3 business days.

Updated over 3 months ago
  • Most withdrawals take up to 30 minutes, bank transfers can take up to 3 business days.

  • Our Support Team cannot affect processing speeds.

  • Check the status of your withdrawals at My Profile > Withdrawals.

While a majority of all Freecash withdrawals via PayPal, crypto and gift card are instant, random security checks can extend the processing time by up to 30 minutes. These security checks allow us to maintain a safe environment and prevent fraud.

Bank transfer, Stash and Revolut withdrawals can take up to 3 business days as they are manually processed.

Please note, our Support Team cannot accelerate the processing of your withdrawals or provide estimated completion times. If there is an issue, your withdrawal status will appear as "Rejected", in which case we encourage you to contact us.

How to check the status of Freecash withdrawals

Follow these steps to check the status of your Freecash withdrawals.

On mobile:

  1. Go to your Profile by selecting your avatar in the top-left corner.

  2. Scroll down and select the 'Withdrawals' option.

  3. Select the arrow on the far-right of a withdrawal to see detailed information, including the current status.

Withdrawal Status Mobile Freecash

On desktop:

  1. Go to your Profile by clicking your avatar or name in the top-right corner.

  2. Select the 'Withdrawals' tab.

Withdrawal Status Desktop Freecash

Get in touch if you need further support.

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