If You Have a Smart Home System Installed and Need to Cancel
We understand that circumstances may change, and you may need to cancel your solar service. If you have a smart home system installed, please note that a cancellation fee may apply before we can proceed with your request.
Why Is There a Cancellation Fee?
When a smart home system is installed, there are costs associated with equipment, setup, activation, and there was likely a discount or credit towards your smart home that was tied to your solar service being installed. The cancellation fee helps cover these expenses and ensures a smooth transition.
What You Need to Know:
Cancellation fees vary depending on your contract terms and the equipment installed.
The fee must be paid in full before we can process the cancellation.
If you are unsure about the amount owed, our team can provide a detailed breakdown of the charges.
How to Proceed
If you’d like to continue with cancellation or need more details about your fee, please contact our support team through this chat. We’re here to help answer any questions and guide you through the process.
Thank you for choosing us for your solar needs!