Thank you for reaching out regarding your warranty transfer. We're happy to help get the solar system transferred into your name.
What documents do we need?
To begin the warranty transfer process, please email the following to customersupport@freedomforever.com:
Recorded Deed showing the new homeowner's name
Final Settlement Agreement or Final HUD confirming escrow has closed
New homeowner's full name, phone number, and email address
What happens next?
Once we receive and verify your documents, our team will:
Send the Warranty Transfer agreement via DocuSign for all parties to sign
Once DocuSign is completed, provide the new homeowner with their SolarEdge or Enphase monitoring registration details
Update the account in our system to reflect the new ownership
Important notes
Warranty transfers can only be processed after the system has received Permission to Operate (PTO) from the utility company
If the system is financed through SunRun, Sunnova, or EverBright, please contact your finance provider first — they must notify Freedom Forever before we can proceed
There is no fee for a standard warranty transfer on a Freedom Forever-owned system
Need help?
If you have questions or have not received your DocuSign, please contact our Customer Support team at customersupport@freedomforever.com or call 888-557-6431, Monday–Friday, 5:00 AM – 5:00 PM PST.