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How do I disable auto-renew?
How do I disable auto-renew?
Georgia Chilton avatar
Written by Georgia Chilton
Updated over 6 months ago

Sign in to your FFF account.

Navigate to the 'My Order'.

Click 'Manage Subscription' (if not using a computer, look for the clipboard icon.

Select the reason you are choosing to cancel your auto-renewal, and then enter any further relevant details in the 'Please Provide Further Details'.

Click 'Cancel Rolling Subscription'.

Click 'Cancel Rolling Subscription' when it takes you to the next screen to confirm your changes.

Please note, that you cannot disable auto-renew when your order is on 'Pause'. You will first need to resume your order in the 'Manage Delivery' tab of your account.

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