FAQ's

Frequently Asked Questions with simple Answers

23 articles in this collection
Written by Martin Callan, Andy Gittins, and James

Are the freshOps Tags/Discs water & weatherproof for use outside?

Written by Martin Callan
Updated over a week ago

Can we Check-In if we can't put a freshOps Tag/Disc onsite?

Yes of course you can.
Written by Martin Callan
Updated over a week ago

What is a CheckIn?

Written by Martin Callan
Updated over a week ago

How do I get an Excel Spreadsheet or similar Payroll Sheet for all staff and their Check-In and Outs?

How to export the Timesheet Reports to a CSV File
Written by Martin Callan
Updated over a week ago

If we terminate a staff member, are we able to block them from accessing freshops?

Written by Martin Callan
Updated over a week ago

How much data will the freshOps Apps use?

Written by Martin Callan
Updated over a week ago

ChargeBee - What is it?

Written by Martin Callan
Updated over a week ago

How long will it take to get the FreshOps Tags?

Written by Martin Callan
Updated over a week ago

What do I get when I Sign Up for a Demo?

Written by Martin Callan
Updated over a week ago

Will the Content and Data I enter in the 30 day trial roll over into freshOps after I Signup?

Written by Martin Callan
Updated over a week ago

Do I need a smartphone to use freshOps?

Written by Martin Callan
Updated over a week ago

How long does the Trial go for?

Written by Martin Callan
Updated over a week ago

How do I get more freshOps Tags?

Written by Martin Callan
Updated over a week ago

How do I reset my Password?

Written by Martin Callan
Updated over a week ago

Where is freshOps based?

Written by Andy Gittins
Updated over a week ago

How do I Update my Credit Card Details?

Written by James
Updated over a week ago

App User prompted to Checkin via NFC?

instead of loading the camera to take a picture of the tag
Written by Andy Gittins
Updated over a week ago

Re-send Employee Welcome Email

If you need to re-send an employees Employee ID & Pin, follow this.
Written by Martin Callan
Updated over a week ago

In the Allocate Employees dropdown, it does not show all the recently added staff?

Allocating Employees to a Visit Schedule
Written by Martin Callan
Updated over a week ago

Signup to a Freemium Account

How do I signup to a Free Account?
Written by Martin Callan
Updated over a week ago

Tag Allocation Error

I can't assign the tag and keep getting an error
Written by Andy Gittins
Updated over a week ago

How do I create Fortnightly Tasks?

Particularly around instructing staff to clean different areas or building on a daily rotation across a fortnight.
Written by Martin Callan
Updated over a week ago

iOS App not scanning the QR Code

Sometimes possibly getting an Invalid Tag/Mismatch Error
Written by Martin Callan
Updated over a week ago