What is FriMi?
It’s a 3 in 1 app that provides you with a real-time Digital Banking account, Mobile Wallet & Payment System - it’s quick, easy and totally hassle-free!
What sort of an application is this?
It’s a fast, easy and financially liberating lifestyle app that brings the cool back home. With FriMi you can enjoy fantastic offers & deals while you earn, save, lend, borrow or shop & pay for anything - anywhere – anytime.
Is FriMi a Secure platform?
Yes. FriMi is powered by Nations Trust Bank, hence your money and privacy is absolutely in safe hands! Also, our app security measures are reinforced with a Biometric Security system which can protect your account from any cyber or mobile breach.
Is a bank involved with FriMi?
Yes. FriMi is by Nations Trust Bank PLC.
What is the difference between FriMi and other financial applications?
The moment you download the app and register with FriMi you’ve also opened your own Secure, Real-time savings account. Not only is this paper-work free, but it’s also just a click away giving you immediate access to your cash whenever-wherever and complete financial independence 24/7! FriMi is not your average mobile banking app, it’s much more than a standard wallet, and here’s the best part, it’s not restricted to just one Bank since you can add your other Bank accounts via JustPay! Unlike any other financial app, FriMi can manage everything for you - from the convenience of online banking, shopping, and doing transactions to keeping you posted on customized offers from your favourite brands.
Can I use FriMi for my business?
Absolutely! We have a separate app to support your business. Drop a buzz on 0114374473 & we’ll tell you how.
Do I have to have an account at NTB to use FriMi?
Nope, your FriMi registration is all it takes!
Once you complete the process, drop a buzz on our hotline to help us validate your information, and you’re absolutely good to go! Just in case you forget to call us in, we will try our best to get through to you within 24 hours, because if not the account gets deactivated automatically.
When, Where and with Whom can I use my FriMi?
FriMi is always with you and it’s willing to do any transaction. Whether it be while shopping, dining with friends, gifting on special occasions or sending money to a loved one, you can FriMi the funds from anywhere to anyone for anything at anytime.
What are the Transaction Limits?
Once you are a fully verified FriMian, you can visit 'Transaction Settings' section in-app to view & customize transaction limits for each type, tailoring them to your needs within the specified maximums. Yes, it’s that effortless!
What happens if I reset my phone?
You can download the FriMi app from the app store & log in. If you've forgotten your FriMi username, PIN, or password, simply follow the "Forgot username," "Forgot PIN," or "Forgot password" option. If you've forgotten your FriMi ID, just choose the "Need to know your FriMi ID?" option.
How fast is FriMi?
Fast enough that you can do anything in just a matter of seconds - but hey, your speed mainly depends on the strength of your data connection!
What kind of devices can I use with FriMi?
Any smart phone or tablet device with Android, iOS or HarmonyOS. (Android Marshmallow 6.0 & above / iOS 13 & above)
How do I add money to my FriMi account?
It’s simply effortless! Here are some options:
Add from one of your own accounts at Nations Trust Bank - You can add through the ‘Add Money’ option or as an ‘My own NTB account’ Fund Transfer’
Link your other bank accounts to your FriMi account via JustPay and add money – See more
Via a Nations Trust bank Cash deposit machine
Via any branch of Nations Trust Bank
Via online banking from your other Bank
Move the salary to your FriMi account - most FriMians prefer this option
Transfer it from one of your own accounts at Nations Trust Bank
Link your other bank accounts to your FriMi account via JustPay
Via a Nations Trust bank Cash deposit machine
Via any branch of Nations Trust Bank
Via online banking from your other Bank
Move the salary to your FriMi account - most FriMians prefer this option
What do the FriMi Interest Rates look like?
We’ve got a solid lineup for all your savings above Rs. 10,000. Here’s what they look like;
What do the Fixed Deposit Interest Rates look like?
You can find our updated list of FD rates on the Nations Trust Bank page. Follow this link to check it out - Click here
What are Savings Pots?
Savings Pots help you to identify your financial priorities for the month and helps you be prepared so that you wouldn’t easily be caught off-guard. FriMi offers you 05 separate savings pots to plan ahead.
Is there a minimum deposit value when opening savings pots?
Yes, you need to deposit a minimum of LKR 100 when opening a Savings Pot.
Do I get interested in my money on Savings Pots?
Yes, there is a special interest rate on your money. Check out the table above and see the available interest rates.
What is FriMi send money?
It’s a unique feature offered by FriMi where you can send money to any other FriMian by using just their mobile number & the best part is that money is sent instantly to the recipient.
If you send money to a non FriMi user, the money will still go to the recipient as a FriMi Cash Token as an SMS.
What is FriMi Cash Tokens?
It’s a unique feature offered by FriMi where you can send money to anyone in Sri Lanka who has a mobile number. You can send up to LKR 25,000 per transaction - See how to send
How can the recipient withdraw a cash token?
A token recipient can visit any Nations Trust ATM island-wide and withdraw the money - See how to withdraw
Is there an expiry date for cash tokens?
Yes, if the recipient does not withdraw token in 7 days, it will be expired & the sender will get back the money.
Can I request a FriMi Debit card?
Yes, you can request for a FriMi physical or virtual Mastercard debit card. All you have to do is send a request via your FriMi app. Here’s how - login to FriMi App > go to the menu (Bottom center of the screen) > click on ‘Manage Card’ > select ’Request Card’ > Complete debit card request.
Alternatively, you can tap on the “Portfolio” section & request a FriMi debit card
Can I add my NTB AMEX card to FriMi?
If you have an NTB Amex card, it will be automatically added to the app.
Can I use my AMEX card to do payments using FriMi app?
Yes, you can select your AMEX card when doing payments via FriMi app under ‘billers’ category.
Is there an additional charge when paying via AMEX card?
No, there is no additional charge for doing biller payments using AMEX card via your FriMi app.
How much space does the app consume?
For iOS devices, it’s approximately 118.8 mb & for Android devices, it’s approximately 44 mb.