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Why Can't I Login to the FriMi App?

What is the error that you're getting?

Nihla Jayman avatar
Written by Nihla Jayman
Updated over 4 years ago

Firstly you need to check whether you're FriMi Account is verified and activated.

What is the error that you're getting?

  • Oops, I cannot connect. Give it another go. - Check whether your Phone is connected to Mobile Data or WiFi? Have you given access from your Phone Settings to use Mobile Data of the device?

  • Please Update to Newer Version of FriMi. - Check whether you're having the latest FriMi App Version from Play Store or App Store? If not update the same or reinstall the newest FriMi App Version.

  • Disable Wallet. - This error occurs if your FriMi Account is still not activated yet. Please give a buzz on 0114374374 in order to activate your FriMi Account. 

  • Session Expired. - Log Out from the App and Re Login.

  • Please contact FriMi support to enable PIN resetting. - Refer Pin Reset Article.

  • You have logged in to another device using this Wallet ID. - Make sure that you've removed the FriMi App from any other device you logged into the FriMi App. 

If you're using an Android Device, kindly go to your Phone Settings > Click on Apps/Applications > select the FriMi App > Click on Storage > Click on Clear Cache and Clear Data and try Logging into the FriMi application freshly from I'm using FriMi path and check. (Make sure you keep a note of your FriMi ID and Pin with you before clearing the Cache & Data.) 

If you're using an iOS Device uninstall the FriMi App and reinstall and check.

  • Session Timeout. - Log Out from the App and Re Login.

  • Sorry, something went wrong. - This is a common error, please check on all the above mentioned criteria and retry to login to the App.

If you can't figure out and need further assistance please give a buzz on 0114374374.

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