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FAQs

Frequently asked questions on using Frontdesk Anywhere

Introduction to Front Office Operations

See your availability, check in and check out guests and much more.

Single and Group Reservations

How to most effectively manage single and group reservations.

Payments Operations

How to process payments, capturing cc information and applying payments.

Housekeeping Operations

Learn how to use the Housekeeping work area to keep your property in tip top shape!

Analytics & Reporting

Get the insights you need on past, present and current performance.

Guest Profiles Work Area

Find out all information about the Profiles tab, its features and how to make best use of them.

Introduction to the Admin Settings / Control Panel Area

Through the Control Panel you can configure many areas of the front end of your PMS.

Rooms & Rates Set Up

Everything regarding Rooms and Rates configuration. If you're setting up the PMS for the first time, this is a good place to start.

POS Products & Add-ons Items

Learn how to configure the built in POS as well as Add-Ons items.

Emails and Guest Communication Configuration

Here you'll find articles regarding the set up of messages and templates and how to send them via emails to your guests.

Accounting Configuration

Learn how to organize your financial reports through revenue labels and categories.

Internet Booking Engine (IBE)

Configure the IBE to attract more guests and increase your direct bookings.

Integrations and Distribution

Learn how to set up your payment gateway integration, and tips on how to refresh availability on all channels

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