Frontdesk Anywhere allows you to customize all communications with your guests: all templates are in a html format, and their content can be easily editable!
Click here to check out all available variables you can use in the HTML templates!
In the Admin Settings, click on the blue link Templates under section General:
You will see a list of all the types of templates that the system offers: the name of each template appears on the top left hand side of each message panel.
Under each section you will see one disabled template already listed: these templates are only used as a guide, and they are non-editable:
To create a new template, click on the blue button New Template on the top left hand side of the screen:
Select the template you want to create by clicking on the right option in the scroll down menu:
Give a name to the template and click on the blue button Create and Edit:
The template you have just created will be listed under the opposite header:
Once the template has been created, it also needs to be enabled. Click on the yellow button Edit on the right hand side of the newly created template:
Enable the template by checking the box next to the tag Template Enabled:
Select where you want the template to apply and appear, by checking the right boxes under the written System Section Filters:
To DELETE a template, just click on the red button Remove next to the relevant template:
Here is a quick breakdown of what each box means:
If you check the box Invoices, your template will show up in any reservation folio, in the Invoice section of the link Payments:
If you check the box POS, the template will show up as a Receipt in the Point of Sale area of your PMS:
If the box Group Messages is checked, the newly created template will appear in any Group Folio, at the bottom:
If you check the box Reservation Messages, the template will appear on the bottom left side of each reservation folio:
Finally, if you check on the Profile Documents, the template will show in the Profiles area:
When finished, click on the button Save at the bottom of the screen.
FAQs - This article answers the following questions:
How do I edit message templates?
How do I edit the invoice?
How do I edit the registration card?
How do I edit the confirmation email?
How do I edit the cancelation email?
How do I send a confirmation manually
How do I send a confirmation without rates
How do I edit my confirmation email?
How do I edit my invoices?
Can I make my own confirmation letter?
Where can I change the messages that are in the confirmations?
How do I edit templates?
Where can I edit messages?
Where do I edit messages?
Can I edit my templates?
Can I edit my invoice?
Can I edit message templates?
Can I edit my cancellation message?
Can I edit my registration card?
Can my templates be edited?
Can I create a new confirmation email?
Can I create a new confirmation email without rates?
Can I edit my Terms and Conditions?
Can I change the layout of my templates?
Where can I find HTML tags?
Where can I find how to edit my templates?