Visualize the Daily Workload
Start by choosing your preferred view by using the Housekeeping View filter. In the example below I am using the View by Floor to display all of my hotel’s daily housekeeping workload organized by floors:
Notice that the system will always keep a count of the items displayed: the count of rooms is dynamic, meaning that if I choose to display only the Dirty Rooms, the number will remind only to how many Dirty rooms there are:
For any view you choose, the information will be grouped under pre-defined columns. The column Room refers to the room number and room type in question. The column Housekeeping Status displays the current Housekeeping status:
The Expected Status column is used to identify the expected status of the room after the hotel’s check-out time:
The Rooms Status - Tonight column will give information of the expected status of the room at the end of the day. This column will be useful to prioritize workload: housekeepers will have information about whether a room will be checking-in or whether it is going to be available, thus enabling them to organize their work more efficiently:
The Housekeeper column displays the name of the employees to whom the room has been assigned: note that it displays Unassigned until you are going to assign the workload to a certain employee:
The column Housekeeping Priority will show the relevant priority assigned to the rooms:
How To Read The Tab
Let us look at the following example:
Room K-06: The current Housekeeping Status is Clean, and it is currently Available, however, we know that tonight a guest is expected to check-in.
Room K-05: The current Status has been marked as Inspect, and it is currently Available and due to have someone checking-in.
Room K-04: The current Status is Dirty Departing, hence the guest currently in-house is Expected to check-out. We also know that tonight the room will be vacant.
Room QQ-03: The current Status is Dirty Vacant, meaning that the guest has already checked-out: indeed, the expected status is Checking-Out, and we know that a guest will be checking-in the room tonight.
Room QQ-01: The current Status is Dirty, as the guest is not due to check-out today. Indeed, both expected status at check-out time and the status tonight is Stay Over.
How to Assign Workload
In order to assign rooms to the employees, you will simply need to select the rooms by checking the check-box on the left hand side and use the Assign Housekeeper filter to complete the action:
If you want to assign rooms on the basis of the current Housekeeping Status, you can first filter by status, and then proceed to assign it. In the example below I am displaying all Dirty Departing and Dirty Vacant rooms:
If you want to assign rooms on the basis of the current Housekeeping Status, you can first filter by status, and then proceed to assign it. In the example below I am displaying all Dirty Departing and Dirty Vacant rooms:
You will now be able to change the Housekeeping View to View by Housekeeper, in order to get information on all assigned workload:
You will also have the chance to print all the workload by clicking on the button Print; you can do this for any view you choose:
How to Change the Housekeeping Status
As the day goes by and work gets done by your employees, your Housekeepers will need to change the Housekeeping Status, ideally to status Clean.
Select the rooms for which you wish to change the status by selecting the check-boxes on the left side. Use the Assign Housekeeping Status to choose the right status:
The updated status will appear in real-time to the Frontdesk users on the left hand side of any room. The statuses are color coded, and the Frontdesk users will need to refresh the page to get the most updated information:
FAQs - this article provides an answer to the following questions:
How do I change the status for the room?
Where can I change the status of a room?
How can I change the status of a room?
How can I set a priority for housekeepers?
How do I set a priority for housekeepers?
How do I assign workload to an housekeeper?
How do I assign workload to housekeepers?
How do I assign workload to employees?
How do I change the view on the Housekeeping tab?
Can I change the way rooms are displayed in Housekeeping tab?
Can I print my Housekeeping tab?
How can I see all work given to an housekeeper?
How do I see tasks given to a housekeeper?
How can I see tasks given to a housekeeper?
How do I see all work given to a housekeeper?
How can I display all clean rooms?
How do I display all clean rooms?
How can I display all dirty rooms?
How do I display all dirty rooms?
How can I display all rooms due to depart?
How do I display all rooms due to depart?
How can I visualize the daily workload?